Refund policy

Return Policy
 
Satisfaction Guarantee (We mean it)

We strive to make the ordering process simple and transparent. If you receive a product that is damaged, flawed or materially different than described or shown on the site, we will replace the product or provide you with a refund.

Damages and issues

If your products arrived damaged or broken, we will send out a FREE replacement of the damaged item or an item of equal value, or if you prefer, refund you for the damaged goods. Just Contact Us within 7 Days of receiving your order and we will be happy to work with you.

Returns

Fortunately the vast majority of products we ship arrive in excellent condition and there may be other reasons why you would like to return them. While we do not accept returns for items with customizations or direct engraving that cannot be reused. We do accept returns on standard sizes as long as you inform us within 14 Days of receipt of the products. Please fill out the  Return Form and include it with your return package. Once we receive the returned items in resalable condition, we will process your refund. Please allow for 3-5 business days after the refund has processed for the funds to return to your form of payment.

We do not refund shipping costs nor pay for return shipping costs. If you have any additional questions about a status of a return or refund please Contact Us.